Built exclusively for law firms, with 24/7 live receptionists, Spanish speakers always available, and a free 2-week trial. Attorneys who used it for years report getting compliments from clients and other lawyers.
If you want a service that truly understands legal intake — not a generic call center that happens to take legal calls — Answering Legal is the pick. A decade-long user getting compliments from other attorneys says everything.
“I used Answering Legal for about ten years. I am currently in the process of retiring, so I don't need their services any more. But I used to get compliments about them from clients and other lawyers. As a solo with a moderately busy practice, I was paying them about $225 a month, with no contract.”
r/Lawyertalk · read thread →
“We have been trying out AnsweringLegal for after hours and backup. They are pretty good. Obviously clients prefer our in house receptionist, but after hours they get it done and have Spanish speakers available 24/7. They also offer a free 2 week trial.”
r/LawFirm · read thread →
“Alert and Answering Legal are specifically legal-focused which matters for intake scripts and confidentiality.”
r/LawFirm (overview) · read thread →
“I used them for a bit, but because I am appointed counsel, I get some fairly unhinged clients. Thus, I went over my minutes and ended up with some relatively high charges for my small solo practice.”
r/Lawyertalk (critical) · read thread →
