PCMag's Editors' Choice for free CRM users, with a starting price of just $14/user/month on paid tiers. More flexibility and AI tools than most competitors at this price point.
Zoho punches well above its price — the free tier is genuinely capable, and the paid plans offer AI and customization that rivals tools costing 3x as much.
“Zoho CRM remains our Editors' Choice winner thanks to its greater flexibility, lower starting costs, and more advanced AI tools.”
PCMag · read full review →
“Best for Free Users: Zoho CRM — recognized for offering the best free-tier experience among all tested CRM platforms.”
PCMag (Best CRM 2026) · read full review →