The most AI-forward virtual receptionist option, with live call transcription, real-time coaching tips, and meeting summaries built into the base $15/month plan. Ideal for sales-focused small businesses that want to learn from every call.
If AI is your priority — not just routing calls but actually understanding them — Dialpad is in a class of its own. Live transcription and coaching tips during calls is something no other platform on this list offers at this price.
“I've tested many AI receptionist products. NuPhone seems to be the best AI receptionist/CRM on the app store.”
r/smallbusiness · read thread →
“Dialpad Connect does offer among the best AI features, however, including live transcription of calls and video meetings. It even provides key excerpts and coaching tips.”
PCMag · read full review →
“In terms of AI features, you get call and meeting summaries (complete with action items) and transcriptions... Integrations are available with Google Workspace, HubSpot, Slack, and Zapier, among many others.”
PCMag · read full review →
“Dialpad Connect is a VoIP solution that fully supports calling, messaging, and video conferencing. It benefits from several improvements since the time of our last review, including a slicker interface and more helpful AI capabilities.”
PCMag · read full review →
